The Private Educations Act was legislated in December 2009 to strengthen the existing registration framework and enforcement provisions of Private Education Institutions (PEIs).

The Council for Private Education (CPE) is a statutory board established under the Private Education Act with legislative powers to regulate the private education sector more effectively and uplift the quality of private education in Singapore. Under the Enhanced Registration Framework (ERF), all Private Education Institutions (PEIs) must be registered with the CPE before they are allowed to commence operations.

A quality assurance framework known as EduTrust certification, was also introduced to provide a mean for better PEIs to differentiate themselves as having achieved higher standards in key areas of management and provision of educational services. A PEI must be EduTrust certified in order to enrol international students and qualify for the issue of Student Passes, as stipulated by the Immigration and Checkpoints Authority (ICA). Ngee Ann-Adelaide Education Centre was awarded the EduTrust certification by the CPE in September 2015.

Under the EduTrust Certification Scheme, private education providers must also adopt the Fee Protection Scheme with the CPE-appointed service providers and provide medical insurance coverage for hospitalisation and related medical treatment for the entire course duration.

Please click here for the NAA PEI-Student Contract. Students may also view the Standard PEI-Student Contract at the CPE website.

For more information on studying in a PEI in Singapore, you may visit the CPE’s website at: www.cpe.gov.sg.

The Council for Private Education (CPE) has regulatory provisions and requirements to protect course fees that are payable by students who are enrolled in a private education institution (PEI). These are in the form of fee collection caps and schemes to protect student fees.

There are two main schemes administered by the CPE – the IWC under the Enhanced Registration Framework (ERF) and the Fee Protection Scheme (FPS) under the voluntary EduTrust Certification Scheme. The purpose of these schemes is to protect the unconsumed course fees paid by students in the event that a PEI is unable to continue operating due to insolvency and/or regulatory closure. The FPS also protects students if the PEI fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.

NAA adopts a compulsory Fee Protection Scheme (FPS) to protect the paid fees of all students. The FPS serves to protect the student’s fees in the event that the PEI is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts.

NAA has appointed Lonpac Insurance Bhd as the FPS insurance provider. Under the FPS insurance scheme, students’ fees are insured by Lonpac Insurance Bhd. In case of events, as stated above, students will be able to claim their paid fees from Lonpac Insurance Bhd. More details of the FPS can also be found on CPE website, available at www.cpe.gov.sg.

Please click here for the NAA FPS Certificate.

It is compulsory for ALL full-time students to have medical insurance coverage for hospitalisation, outpatient and related medical treatment for the entire duration of studies as required by CPE under EduTrust certification scheme.

Students opting to purchase the Medical Insurance arranged by NAA will be covered throughout the programme duration. The annual medical insurance fee is non-refundable. There are exemptions for Singaporeans, Permanent Residents and non-Student Pass holders if they are covered by their own medical insurance plan.

Students who choose to opt out of the medical insurance are to show proof of their own medical insurance before making a declaration in the PEI-student contract to opt out of the medical insurance scheme. Failing which, the student will be required to opt in for NAA’s appointed insurer.

AXA Insurance Singapore Pte Ltd has been appointed as the provider. The medical insurance scheme shall provide a basic annual coverage limit of not less than S$20,000 per student in the B1 ward in government and restructured hospitals and up to overall maximum limit per policy year, with 24 hours coverage in Singapore and overseas (if the student is involved in the school-related activities) throughout the course duration.

You may wish to refer to any of the below:

  • Medical Insurance Certificate (click here)
  • Medical Insurance Product Summary (click here)
  • Medical Insurance Claim Form (click here)

Should you require to seek an external agency for the settlement of dispute, you may visit: http://www.mediation.com.sg